Online store exchange and return policy

 : Returns

. If you receive an unwanted product, or the product you received is damaged or defective, you can return the product without any added return fees

If you simply want to return the product for any reason, the product return delivery fee will be charged at an amount of (27 Saudi riyals) and we are happy to fulfill your   request within 15 (fifteen) days

And none of the products to be returned to us must have been used and that no cards and stickers with oud, if any, have been removed from them, and be in the same condition in which they were received, and in good condition, and in their original box or cover, along with the availability of the invoice. The original. Within 3 (three) days after receipt by you. We will not accept any returns if the original package or cover has been opened or tampered with, and after receiving and inspecting the product, the amount paid will be refunded after deducting the delivery fees for the returned product to us. The bill of lading will be issued by us and the customer must deliver the product to the shipping company registered on the policy.

Returns may not be accepted if it is damaged or dirty. Once we finish checking the returns and we agree to return them, we will refund the price you paid for this product except for the initial delivery fee. The customer bears the shipping fees for returning the order to the online store address, noting that delivery and payment fees are not refundable